846 Reviews Found
Confirmed Service Customer
Overall the service was satisfactory. Upon further inspection I am not pleased with the state of cleanliness my car was returned in. Specifically under the hood and behind the fuel door. There is oil all over the valve cover plastic. There is a substance splashed all inside the fuel door area by the inlet for the gas pump. All over the fuel door and it dripped down the side of my vehicle. I am not happy that whoever performed these services did not clean up after themselves. What a surprise when I opened the fuel door and see stuff splashed everywhere. Now nobody told me it would involve pouring stuff into the tank so did I get conned? Do they actually clean the throttle body or is it just a fuel cleaner poured down the tank. Now I should’ve been notified if something was going inside the tank. The company should have the basic decency to give the customers back their cars without splashes of unknown substances and oil on them. Plus they didn’t wash their hands and got some type of substance on my drivers door. So I’d like to know why my car was returned without being properly cleaned from the mess they made.
Michael T.
INDEPENDENCE
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Confirmed Sales Customer
We first started doing business at Lee's Summit McCarthy Chevrolet in 2014. Since purchasing a Sonic that year, we have purchased a 2016 Equinox LT, a 2018 Silverado, and now a 2024 Equinox LT. Our last three purchases were handled through Mr. Walter Jones. We have always enjoyed working with Mr. Jones when purchasing a new vehicle. What an asset to the McCarthy group. As in the past, Mr. Jones talked us through the process and made the purchase stress free. We are very pleased with our purchase. I could go on and on, but our experience was excellent!
Danny G.
LONE JACK
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Confirmed Service Customer
McCarthy exceeds my expectations every time, thank you to their wonderful team!
Angela M.
LEES SUMMIT
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Confirmed Sales Customer
I had a great experience with Mc Carthy Chevrolet. TJ Clark did a tremendous job getting me into a vehicle I love at the price I was comfortable with, and gave us a great deal on our trade in. I have referred people to him already and will be returning.
Jennifer B.
ELK POINT
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Confirmed Service Customer
The staff were super friendly and knowledgeable
Tyler T.
PLEASANT HILL
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Confirmed Service Customer
Everyone treated me great and got the service work done quickly and inform me that they also took care of a program update on the 2021 Blazer.
Brian B.
LEES SUMMIT
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Confirmed Service Customer
I scheduled an oil change for when the service department opens. I requested it to be completed by 10am. I didn't get called by 11 so I called and they hadn't started it. It was complete around noon
Sarah T.
LONE JACK
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Confirmed Sales Customer
I didn’t get all the rebates I thought I was getting & didn’t catch it when I signed everything. That’s only part that I was disappointed with.
Marchelle L.
LEES SUMMIT
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Confirmed Sales Customer
Low pressure sales at its best. Charles introduced himself and allowed us the space to look around that we asked for. When we were ready to talk, he was friendly and answered all our questions.
Joshua F.
LEES SUMMIT
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Confirmed Service Customer
Friendly and fast, took care of my concerns
Brenda K.
HARRISONVILLE
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Confirmed Service Customer
Great customer service, efficient service, and a friendly comfortable atmosphere
Faye D.
KANSAS CITY
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Confirmed Sales Customer
Super sales staff that went out of their way to help us find the vehicle we wanted. Would highly recommend McCarthy Chevrolet!
James A.
NAPOLEON
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Confirmed Sales Customer
Our salesman Josh was awesome to work with. He shopped all over to find the car we wanted.
Catherine O.
LEES SUMMIT
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Confirmed Service Customer
Always fast,and friendly and Chris is awesome
Sherita D.
KANSAS CITY
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Confirmed Service Customer
Could not be more pleased with the service I have received thus far from the staff at McCarthy Chevrolet in Lee Summit Missouri. Walter in sales and Ryan in Finance were very professional in helping me and my wife with the purchase of not just one, but two new cars in two days. I would recommend this dealership to anyone looking to make a purchase.
Gregory B.
LEES SUMMIT