Confirmed Service Customer
Overall the service was satisfactory. Upon further inspection I am not pleased with the state of cleanliness my car was returned in. Specifically under the hood and behind the fuel door. There is oil all over the valve cover plastic. There is a substance splashed all inside the fuel door area by the inlet for the gas pump. All over the fuel door and it dripped down the side of my vehicle. I am not happy that whoever performed these services did not clean up after themselves. What a surprise when I opened the fuel door and see stuff splashed everywhere. Now nobody told me it would involve pouring stuff into the tank so did I get conned? Do they actually clean the throttle body or is it just a fuel cleaner poured down the tank. Now I should’ve been notified if something was going inside the tank. The company should have the basic decency to give the customers back their cars without splashes of unknown substances and oil on them. Plus they didn’t wash their hands and got some type of substance on my drivers door. So I’d like to know why my car was returned without being properly cleaned from the mess they made.
Michael T.
INDEPENDENCE,
MO
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Communication was great! Felt like it was honest. Did get maintenance done and a discount was applied. Much appreciated.
Confirmed Service Customer
Making appointments are easy and they are very accommodating.