830 Reviews Found
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Confirmed Service Customer
Service was easy to book, polite and friendly staff, and I was in and out in a decent amount of time. All that I could ask for from a service department.
Cole H.
SHAWNEE
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Confirmed Service Customer
I was very Happy with the service, and customer service was amazing from Jeremy Chancellor. He was very knowledgeable about the whole process and kept me informed the whole way Through. The Service manager was top notch as well. McCarthy Chevrolet as a whole has been absolutely amazing!!!! Chevy on the other hand.... I PAID $83,000+ FOR A 2022 Z71 SUBURBAN FOR THE MOTOR TO GO OUT AT 19,000 MILES? ARE YOU KIDDING ME? YOU SENT A REMANUFACTURED MOTOR (PROBABLY ONE FROM A MESSED UP 6.2L AS THERE HAVE BEEN QUITE A FEW)! I am disgusted at this point as I have been a GM man my whole life. I have 4 GM vehicles in my fleet and that is all I have purchased in the past. I am worried that this will happen again to the same vehicle as no attempt has been made to change or upgrade any parts to these 6.2 L engines! I have researched and found several people have had the same issues and some it happened to them twice in one vehicle. I can't sleep well at night knowing that this may happen again and Chevy hasn't offered a longer warranty! I can't believe that the power train warranty hasn't started over for my vehicle for my "NEW" engine. I see where this has happened to 2024 vehicles with 5,000-20,000 miles on them. I really would like someone with GM to contact me and explain how I spent $83,000 on a vehicle for my family (I have 5 kids to cart around) and expected to not have to worry for a long while and now this. Can I even take my family on an out of town vacation in this vehicle??? I am very upset. I feel like I bought a lemon!!!
Joseph M.
PECULIAR
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Confirmed Service Customer
My A/C went out in my car and I heard from a third party, not associated to McCarthy, that I might have a oil leak. Any work or problems on my car is stressful. Shane Brungardt has always been able to keep my stress level low and explain to me in a way that I understand what is wrong with my car. I really like working with Shane because he can be calm and patient while I can be a stressed out nervous Nelly when it comes to a problem with my car. He is always patient with me while I flip flop on my answer and what I want to do. I will always recommend Shane to anyone who needs service work done. He is a great person and amazing customer service skills and temperament.
Kary B.
LEES SUMMIT
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Confirmed Service Customer
Vehicle serviced and completed as poromised.
Cynthia B.
LEES SUMMIT
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Confirmed Service Customer
All good. Everyone very polite. Car serviced in a timely manner.
Marie D.
LEES SUMMIT
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Confirmed Service Customer
Communication was great! Felt like it was honest. Did get maintenance done and a discount was applied. Much appreciated.
Robin R.
PECULIAR
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Confirmed Service Customer
As usual the service was immaculate, Immediate and infallible. Not to mention the collision department who was so helpful to me personally by touching up a paint chip for me while I was there! Love McCarthy Chevrolet!
Bradley M.
RAYMORE
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Confirmed Service Customer
Service department was great. Went the extra mile to look up my rewards & give me my points. It was timely.
Rowena B.
LEES SUMMIT
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Confirmed Service Customer
They did a great job, got me in and out in less than 1 hour.
Doug R.
LEES SUMMIT
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Confirmed Service Customer
Ethan was super helpful on finding me the perfect truck. I came to McCarthy Chevrolet to look at a particular truck that i had saw online, and left with a better truck than i had expected. Great to work with! Simple, and fast. Great job McCarthy Chevrolet!
Kerry E.
KIDDER
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Confirmed Service Customer
Always very friendly, always very helpful and thorough. I appreciate you all very much.
Brandy B.
BELTON
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Confirmed Service Customer
Making appointments are easy and they are very accommodating.
Richard C.
KANSAS CITY
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Confirmed Service Customer
Service department is top notch everyone is friendly and helpful, My vehicle was repaired as promised, it is nice to work with such a professional and courteous service department. I will defiantly continue to use McCarthy Chevrolet.
John M.
LEES SUMMIT
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Confirmed Service Customer
Great customer service by the parts employee. Very helpful in answering all my questions.
Curt M.
LEES SUMMIT